The Blank Blue Screen
The Blank Blue Screen
Submitted by iolizard on Sat, 01/12/2008 - 02:37.This particular problem is extremely irritating. It gives no clues whatsoever and presents you with a completely blank screen. This particular error(s) is usually caused by video card drivers (most notably ATI).
Most noticed after a Windows Update carried an ATI driver last year, it also occurs when some users obtain an updated driver from the ATI website.
Solution:
- Boot into safe mode
- Uninstall the ATI Catalyst software and drivers in the 'Programs and Features' panel
- Go to the device manager
- Right click the ATI card under 'Display Adapters' and select 'Properties'
- Under this window, click the drivers tab and select 'Roll back driver'
This seems to cure the problem 99% of the time. A few more steps can be found in this neowin forums post if the above is insufficient. If this happens soon after a driver update, system restore can also roll back to a previous driver, stopping the error.
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